If it's slow, restart your router to see if that fixes it. Try streaming a video on YouTube or another site to test your internet connection.Shut down your device and wait a minute or so before restarting it.This is often an issue with your internet connection or Apple ID login details. Sometimes, you can't sign out of iCloud either for the same reason. You might find you can't sign in to iCloud on your iPhone or iPad because Verification Failed or because your account is unavailable. Return to Settings to sign in again using your Apple ID details.Choose what data to keep on your device-anything you don't keep is still saved to iCloud-then tap Sign Out.If prompted, enter your Apple ID password to Turn Off Find My.A popup will prompt you to agree to new terms and conditions if there are any.įailing that, you should sign out of iCloud on your iPhone or iPad, then sign in again. Open the Settings app on your iPhone or iPad and tap your name at the top. If iCloud is up and running, there may be new terms and conditions for you to agree to before you can connect to it again. If iCloud is currently unavailable, there's nothing you can do but wait for Apple to fix the issue. Go to Apple's System Status website and make sure every iCloud-related service has a green circle next to it.ĭifferent shapes in yellow or red mean Apple is experiencing problems with that service. The first step to take when your device cannot connect to iCloud is to check that Apple's systems are all online.
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